How To Conduct a Funds Transfer on the NOMBA (Kudi) POS

1. Main Menu Navigation:
   • Press the green button on the POS terminal. This action will bring you to the main menu, which is the starting point for all transactions.
   • The interface is user-friendly, designed to facilitate easy navigation even for first-time users.
2. Selecting ‘Transfer’:
   • Look for the ‘Transfer’ option in the menu. It’s typically listed second, but this can vary depending on the software version.
   • Selecting this option will initiate the process of transferring funds. see Samsung Galaxy A13 Price in Kenya

Entering the Transfer Amount:

1. Amount Input:
   • Enter the specific amount you wish to transfer. For instance, for NGN 500, key in ‘500’.
   • Be mindful of the transaction limits that might be in place and ensure the amount entered is within these limits.
2. Confirmation:
   • Confirm the entered amount by pressing the green button again. This step is crucial to avoid any errors in the amount being transferred.

Inputting the recipient’s account number:

1. Account number entry:
   • Carefully key in the customer’s bank account number. Accuracy at this stage is vital to ensure the funds are transferred to the correct account.
   • Double-check the digits before proceeding.
2. Verification:
   • Press the green button to verify and proceed. The POS will use this information in the subsequent steps to route the transfer correctly.

Selecting the Bank:

1. Bank Selection:
   • The POS will display a list of banks. Use the navigation buttons to scroll through this list.
   • Once you find the correct bank (e.g., Access Bank), select it by pressing the green button.

Verifying the customer’s details:

1. Customer Name Display:
   • The POS will search and display the name associated with the account number for verification.
   • This feature adds an extra layer of security, ensuring funds are sent to the intended recipient.
2. Phone number input:
   • Enter the recipient’s phone number. While any number can technically be entered, using the customer’s actual number is preferable for record-keeping. visit Tecno camon 19 price in kenya

Confirmation:

1. Review transaction details:
   • The POS screen will display all the transaction details for final confirmation. Carefully review to ensure all information is accurate.
   • This includes the transfer amount, recipient’s account number, bank, and phone number.
2. Final Confirmation:
   • Confirm the transaction by selecting ‘OK’ or pressing the green button. This step finalizes the inputted details.

Authorizing the transaction:

1. PIN Entry:
   • Enter your secure PIN – the same one you use for accessing your Kudi account.
   • This authorization step is crucial for the security and integrity of the transaction.
2. Transaction Processing:
   • Upon entering the correct PIN, the POS will process the transaction. You’ll receive a confirmation once the transfer is successful. visit NCPC Recruitment 2023

By carefully following these expanded steps, users can ensure a secure and error-free funds transfer experience using their NOMBA (Kudi) POS terminal.

If you encounter issues like incorrect details entered or a failed transaction while conducting a funds transfer on the NOMBA (Kudi) POS, here are the steps you should take:

1. Transaction cancellation or correction:

   • If you notice incorrect details before finalizing the transaction, most POS systems allow you to cancel or go back to correct the information. Use the navigation options to return to the previous screen and make the necessary corrections.

2. Transaction Failure:

   • In case of a transaction failure, first check the error message displayed on the POS screen. It often provides insights into why the transaction failed, such as insufficient funds, network issues, or incorrect account details.

3. Check network connectivity:

   • Ensure that your POS terminal has a stable internet connection. Network issues can often cause transaction failures. visit Bankly POS Machine Price In Nigeria

4. Verify Account Balance:

   • If the transaction failed due to insufficient funds, verify your account balance through the POS terminal to confirm your current balance.

5. Regarding the transaction:

   • If the failure was due to a temporary issue, like a network glitch, retry the transaction after a few minutes.

6. Review and re-enter details:

   • Double-check the recipient’s account details and the amount to be transferred. Ensure that all information is accurate before reattempting the transaction.

7. Check for system updates:

   • Ensure your POS software is up to date, as outdated software can sometimes cause transactional issues.

8. Contact NOMBA Support:

   • If you’re unable to resolve the issue, contact NOMBA’s customer support for assistance. Have your transaction details and any error messages received handy for reference. see Pesoredee Philippines Is Legit Or Not

9. Transaction Receipt or Reference Number:

   • If the transaction appeared to go through but the recipient did not receive the funds, obtain a transaction receipt or reference number. This will be helpful for tracking and verification purposes.

10. Monitoring and Follow-Up:

    • Monitor your account for any deductions or changes. If the amount was deducted but the transaction was not completed, follow up with NOMBA support for a resolution.

11. Record Keeping:

    • Keep a record of all communications and steps taken to resolve the issue, including any transaction IDs, support tickets, and dates of correspondence.

By following these steps, you can address and resolve issues related to incorrect details entry or failed transactions on your NOMBA (Kudi) POS effectively.