Have you ever wondered how to delete your Opay account? Have you struggled with deleting your Opay account? Do you want to know how to delete Opay account? Well, the good news is that you’re in the right blog as we will discuss the step-by-step process to delete your Opay account.
But before then it is important to first examine the reasons why you want your Opay account deleted so you don’t end up regretting or going through the stress and hassle of creating a new account. With that in mind, let’s quickly get into what we have for today, shall we?
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How to Delete Your Opay Account
In case you are wondering how to delete your Opay account, the process can be carried out in two different ways; one of which is via the Opay official website, and the other which is through email. However, for the sake of this article, we will outline both methods so you can choose which is more convenient and easy for you. Let’s get started!
Method 1: Deleting Your OPay Account Through the Opay Mobile App
Follow these simple steps to delete your OPay account through the Opay mobile app:
Log in to Your Account
By now, you should have the Opay app already installed in your phone so quickly open the app and log in using your registered mobile number and password.
N/B: It is expected that you do this using your own smartphone and not someone else’s.
Contact Opay Customer Support Team
Now that you are already logged in, reach out to the OPay customer support team through the in-app support channel, such as live chat or email address. Clearly state that you want to delete your account and provide a reason for your action.
Confirmation
The customer support representative will guide you through the account deletion process and confirm the action. This may take time so you have to be patient throughout the process but you should get a response from them within 24 hours.
Withdraw Funds
Before your account is deleted, ensure that you withdraw any funds in your wallet to a linked bank account or any available account of your choice so your money doesn’t get stuck.
Note: It is important to keep in mind that after your Opay account has been successfully deleted, you won’t have access to your transaction history, account information, or any remaining funds in your wallet. Before proceeding, consider if there are alternative solutions to address your concerns.
Method 2: Deleting Your OPay account via Email
Here is a step-by-step guide on how to delete your OPay account via email:
Compose an Email
Open your email client and compose a new email addressed (ng-support@opay-inc.com) to the OPay customer support team. This is more reliable compared to the method discussed above. By emailing the Opay customer support team, you can expect a much faster reply and assistance on your account deletion.
Request Account Deletion
In the email body, clearly state your intention to delete your account, providing a reason for your decision. Include your full name, email address, and version information for identity verification.
Send the Email
Once the email is ready, send it to the customer support team at the provided email address, as found on the OPay official website or app.
Wait for a Response
The customer support team will review your request and contact you via email. They may request additional information or clarification before initiating the account deletion process. You should get a response within 24 hours.
Withdraw Funds
As earlier stated, Before the account deletion, remember to withdraw any remaining funds in your wallet to a linked bank account or any available safe bank account you possess.
Note: Once again, bear in mind that after your account is deleted, you’ll lose access to transaction history, account details, and any remaining wallet funds. Explore all available options before finalizing your decision as there may not be a reversal of action.
Frequently Asked Questions (FAQs)
Can an Opay account be blocked?
Yes, of course, an Opay account can be blocked and to do this you just have to follow these simple steps carefully; first and foremost contact Opay Customer Service via 0700 8888328 or 01 888328 or send them an email. Tell them you need to block your account and explain the reason why you want your account blocked.
Can I recover my account after it has been blocked/deleted?
No, you may not be able to recover your account again once it has been deleted. Hence it is important that you reconsider your thoughts before forging ahead with your decision. More so, once your Opay account has been deleted, you will no longer have access to your account details, transaction history, or any remaining wallet funds.
How can I delete transaction history on Opay?
Opay is compliant with government regulations, which prohibit the deletion of transaction history for security reasons. In other words, it is not possible to delete or clear transaction history on Opay at the moment.
Wrap Up
Alright folks, this brings us to the end of this article and by now, you must have learned well enough how to delete your Opay account. However, before you take the decision to delete or block your Opay account it is advisable that you find other helpful alternatives so you don’t end up regretting your actions later on.
Consider the numerous benefits Opay slams their customers with maybe this will help you have a second thought however, if deleting your Opay account is the only available option you have got then go for it. But remember that once your Opay account has been deleted there is no way you would be able to recover the account.
I hope this article helps! Thank you for reading thus far and if you have any questions regarding this do well to drop them in the comments section below and we will get back to you as soon as possible.
